1. Who you are dealing with
ALLTIMEIPTV ("we") operates alltimeiptv.xyz and sells access to an IPTV streaming service. Ordering, requesting a trial or using the service brings these terms into effect. We resell streaming capacity and commission nothing ourselves, which is why the platform-exclusive productions you may be comparing against will never appear here. Better read now than discovered in week two.
2. What is supplied
Live channels and an on-demand catalogue over the public internet, for the term paid for. Line-ups move and no individual channel is guaranteed to persist — true of every service in this category, ours included, and a provider promising permanence is promising something outside its control.
The connection and the hardware are yours. Written walkthroughs cost nothing and the support desk is on WhatsApp. We cannot repair your broadband or your equipment, but working out which of the three is actually at fault is something we will do with you rather than guess at.
3. What support covers, and does not
Support is not tiered by spend. A subscriber on one month reaches the same people at the same hour as one twelve months in, and there is no priority queue to buy into.
What we will do: diagnose, explain, and tell you when the fault is at your end and how to fix it. What we cannot do: take remote control of your devices, repair your router, or make a channel exist that we do not carry. We will say so plainly rather than keep you waiting on a maybe.
4. Payment
Orders conclude in a WhatsApp conversation. The figure quoted is the whole figure, in USD, and nothing recurs: no term renews by itself and no card is retained. Promotional pricing that quietly becomes standard pricing is a common way a bill grows, and it is absent here by design.
Activation follows cleared payment, normally within under 15 minutes. Materially longer than that warrants a message rather than patience.
5. What ends an account
One line serves one household. Publishing credentials, reselling outside the reseller programme, or redistributing streams ends the account without refund.
The simultaneous-screen limit surfaces shared accounts within about a week regardless, which is worth weighing before anybody proposes splitting one.
6. Money back
Every purchase carries a 7-day window, set out in full on the refund page with its exclusions visible. Claims travel through . A refund in week one costs everyone less than a dispute in week three.
7. Interruptions
We build for 99.9% with redundant capacity, but the service rides on third-party networks and will occasionally pause for maintenance or for causes upstream of anybody here. Extended interruption is met with additional days rather than silence.
8. Limit of liability
Supplied as it is. So far as the law allows, any claim against us stops at what you paid for the current term. A real limit, printed here rather than buried, so nobody meets it for the first time during a dispute.
9. Changes
These terms may be revised and the date above identifies the current version. Continued use after a revision accepts it.
Questions about this policy: message us on WhatsApp +212 663 813 479 or use the contact page.