Figures are dated, not fixed
Line-ups shift, catalogues turn over, and carried fixtures change season by season. Every figure here describes the position on the day its page was written and warrants nothing about any channel persisting. That applies doubly to prices quoted for other companies — approximate, quick to date, and better checked against your own statement than ours.
Response times are observed, not promised
Where this site says replies typically arrive within a quarter of an hour, that is what we observe rather than a contractual commitment. We deliberately publish no guaranteed response time, because a guarantee nobody audits is decoration. Test it before buying instead — that is the only measurement worth anything.
Bandwidth guidance is an estimate
Roughly 10 Mbps per HD stream and 25 per 4K one are working figures from support experience, not specifications. What your line sustains depends on your provider, your router, the hour and the distance to the screen. Test during a trial rather than treating our arithmetic as a guarantee.
The software is not ours
IPTV Smarters Pro, TiViMate, Smart IPTV and every device named here belong to other companies. No affiliation exists, nothing reaches us from their sale, and what you pay them is beyond our power to return.
What remains yours
Whether what you watch complies with the law where you live is your question, not ours. So is the security of your credentials, since whoever holds them holds the subscription. Our legality article sets out the research worth doing rather than a conclusion convenient to the seller.
Not advice
The guides here come out of support conversations and exist to be useful. They are not legal advice. On the legality page especially, treat what you read as the start of your own enquiry rather than the end.
Questions about this policy: message us on WhatsApp +212 663 813 479 or use the contact page.